Privacy Policy
Overview
Razor Blade Tree Specialists ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you contact us, request a quote, or submit an enquiry through our website, phone, email, or Facebook/Instagram Lead Ads forms, and how we use and protect it.
Information we collect: your name, phone number, email address, property address or suburb, and details about the tree service you're enquiring about.
How we use it: to respond to your enquiry, provide quotes, schedule and deliver our tree services, and to follow up with you about your enquiry or booking. We do not sell or rent your personal information to third parties.
Sharing your information: we only share your details with trusted service providers who help us run our business (for example, our booking, phone and email systems), and only as needed to provide our services to you.
Data security: we take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access.
Your rights: you can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.
Cookies: our website may use cookies to improve your browsing experience. You can control cookies through your browser settings.
Contact us: if you have any questions about this Privacy Policy or how we handle your information, contact us at info@razorbladetreespecialists.com.au or 0481 111 804.
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Advertising & Third-Party Services
We use Meta (Facebook and Instagram) Lead Ads and other online advertising to reach potential customers. When you submit an enquiry through one of our lead ad forms, your details are shared with us by Meta in accordance with Meta's own privacy policy. We only use that information to respond to your enquiry and provide our tree services — we do not use it for any other purpose.
Our website may also link to third-party sites, such as our Facebook and Instagram pages. We are not responsible for the privacy practices of those third-party sites.
Children's Privacy
Our services are intended for an adult audience. We do not knowingly collect personal information from children, and if we become aware that we have, we will delete it.
This Privacy Policy was last reviewed on 31 August 2026. If you have any questions, please contact us at info@razorbladetreespecialists.com.au.