Refund Policy

All quotes provided by Razor Blade Tree Specialists are free and obligation-free. No payment is required until you accept a quote and confirm the job. Once a deposit or payment has been made against an accepted quote, this forms part of our agreement to carry out the work described in that quote.

Refunds & Cancellations

Deposits and payments made towards confirmed work are generally non-refundable once materials have been ordered or a crew has been scheduled and mobilised for your job, as this reserves our time and resources for you. If you need to reschedule or cancel, please contact us as soon as possible and we will do our best to accommodate you without penalty. If a job cannot proceed due to circumstances within our control - for example, if we are unable to deliver the agreed service - any payment received will be refunded in full or applied to a rescheduled job, at your choice.